Exchanges or Returns at Clogwild
- We accept unworn clogs (clogs worn outside will not be accepted) in brand-new condition in the original box within 30 days for exchange only.
- $5 restocking fee per pair for all exchanges ($5 box replacement fee if the original box isn't returned), and $5 to reship exchanged clogs.
- Very Important: Include a copy of your store receipt and a note explaining what you would like to be done with your exchange. Failure to do so may delay your exchange.
- Please use US Mail for all exchanges. We strongly recommend that you use insurance and proof-of-mail tracking. We are not responsible for any packages lost by the US Postal Service. Send to: Clog Wild, P.O. Box 729, Palm Springs, CA 92263. Send your clogs to us by first class US mail.
- All credits on exchanges will be issued 30 days from the day we receive the clogs from you. Please call us if you have any questions about a credit on your credit card about a return. We will charge $50 for any false or invalid chargeback or claim filed with your credit card company. It's in your interest to contact us first before you file a chargeback or claim with a credit card company.